Privacy Policy

Effective Date: May 15, 2025
Company Name: IB Exteriors LLC
Website: https://ibexteriors.com

At IB Exteriors LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us online. We are committed to complying with applicable state and federal privacy laws, including those relevant to businesses operating in Ohio, USA.

Who We Are

We are IB Exteriors LLC, a locally owned and operated roofing and exterior services company based in Canton, Ohio. Our website address is: https://ibexteriors.com.

You may also encounter content hosted through our development portal at:

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string. This information is used to help detect and prevent spam.

An anonymized string (or hash) generated from your email address may be provided to the Gravatar service to determine whether you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, we advise that you avoid including embedded location data (EXIF GPS). Visitors to the site can download and extract location data from images if it is present.

Contact Forms

When you fill out a contact form on our website (e.g., to request a roofing quote or inquire about siding installation), we collect the information you provide, such as your name, email address, phone number, and property address. This data is used exclusively to respond to your inquiries, schedule appointments, and provide services. We do not sell or share this information with third parties for marketing purposes.

Cookies

Our website uses cookies to enhance user experience. If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These are provided for your convenience and will last for one year.

Other cookie instances include:

• Login Cookies: Temporary cookies to determine if your browser accepts cookies, lasting only until you close your browser.
• User Preferences: Cookies that store your display settings, such as screen layout options, for up to a year.
• “Remember Me” Option: If selected, this extends your login session for two weeks.
• Post Editor Cookies: If you edit or publish an article, an additional cookie will be saved with the post ID. It contains no personal data and expires after one day.

Embedded Content from Other Websites

Articles or pages on this site may include embedded content such as videos, images, or other media. Embedded content from other websites behaves exactly as if the visitor has accessed the originating website directly.

These third-party sites may collect data about you, use cookies, track your interactions, and monitor your behavior if you are logged into their platform while interacting with the content on our website.

Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect your IP address, device type, browser, location, and behavior patterns (e.g., pages visited, time on site). This data helps us improve the user experience and optimize our site content and services.

You may opt out of Google Analytics tracking by using Google’s browser add-on: https://tools.google.com/dlpage/gaoptout

Who We Share Your Data With

We do not sell, rent, or trade your personal information. However, we may share your data in the following limited circumstances:

• If you request a password reset, your IP address will be included in the reset email.
• Data may be sent through an automated spam detection service to reduce fraudulent activity.
• We may share data with vendors who help us operate our website (e.g., hosting services or marketing platforms), but only under strict confidentiality agreements.
• We may disclose personal information when required by law or to comply with legal processes.

How Long We Retain Your Data

• If you leave a comment, both the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.
• For users who register on our site (if applicable), we store the personal information provided in their user profile. Registered users can view, edit, or delete their data at any time (except for their username). Website administrators can also access and manage that data.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you. You may also request that we delete your data.

Please note that this does not include any data we are obligated to keep for administrative, legal, or security purposes — such as service invoices or signed contracts required by Ohio state business law.

Where Your Data Is Sent

Visitor comments may be screened through an automated spam detection system. Information submitted via forms may be processed through third-party tools we use for secure contact management or appointment scheduling.

Additional Protections for Ohio Customers

As a company based in Ohio, USA, we operate under state and federal consumer protection laws. We are committed to:

• Securely storing your personal information
• Using encryption for sensitive form submissions (such as contact forms)
• Never misusing or misrepresenting customer data
• Responding to consumer data requests promptly and professionally
• Keeping your roofing and exterior project information confidential

How We Protect Your Data

We implement a variety of security measures to maintain the safety of your personal information, including:

• Secure Socket Layer (SSL) encryption
• Regular malware scanning
• Limited access controls to internal systems
• Staff training in data security and confidentiality
• Secure backups of critical data

Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that data has been collected from someone under 13, we will delete it promptly.

Contact Information

If you have any privacy-specific concerns or would like to make a data request, please contact:

Steve Miller
IB Exteriors LLC
Canton, OH 44705
 (330)-546-0019
info@ibexteriors.com (add this or preferred contact email if applicable)

Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our services, legal obligations, or security practices. All updates will be posted to this page with a revised effective date.

We encourage you to check this page periodically to stay informed about how we protect your data.